When people talk about digital change, it's not just about technology. It's about transformation. Digital change is about an organisation-wide evolution that looks at how we work and what we can do to improve operations and enhance the customer experience.

If you didn't yet know it, today is the age of the customer. Those who can embrace digital and continually take advantage of digital developments to transform the services they offer to their customers, will be the true differentiators.

Our approach to digital change is holistic. We focus on four key areas of transformation; process, people, technology and data. We can support you with the development of a digital strategy, the first stepping stone on your digital journey. In addition to a focus on the four key areas of digital transformation, we can assess your digital maturity and devise plans for improvement.

Our team are constantly assessing digital developments for potential impacts and opportunities in our client’s sectors. In doing so, we have identified a few key focus areas that will truly enhance an organisation’s digital capabilities; Artificial intelligence, Blockchain and Cryptocurrency. In support of this, we have written a number of short e-Learning courses to help organisation’s embrace these new transformational technologies and learn how to apply them in their business.

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Enquiry: Digital Strategy

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Charlotte Boyle
Change Architect

Contact Charlotte to discuss how Marbral can assist you and your organisation to write, implement and embed a winning digital strategy.

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View e-Learning courses: Technical change

e-Learning Courses

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Cyber Security Awareness (+ Remote Working Module)

£25.00

Duration: 30 Minutes Approx

Protect yourselves and your businesses from cyber attacks. This refresher course will equip you and your teams with the knowledge and skills to stay safe, prevent phishing attacks and identify potential breaches to your personal accounts and your corporate networks. This option also includes a module on staying cyber-safe whilst working from home.

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Artificial Intelligence Basics

£95.00

Learn more about the exciting area of Artificial Intelligence. We look at the astonishing applications of this technology, discuss some of the challenges and risks, as well as reveal what this means to our jobs, economies, and our societies.

The course includes quick assessments to qualify your understanding of this transformative technology.

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Agile DSE Assessment

£25.00

Duration: 30 Minutes Approx

Display Screen Equipment (DSE) assessments help in improving the health, wellbeing and morale of employees and are a fundamental part of the Health and Safety at Work Act. With huge increases in remote and flexible working, it is vital that the home workstation is also fit for purpose to limit the risk to individuals and businesses alike.

Examples of how we have helped our clients with digital | technical strategy

Scroll to view our case studies

We delivered a modern e-enabled web-based system to drive purchasing behaviours

We were invited to deliver a modern e-enabled web-based system that was straightforward to use for requisitioners, with integrated workflow processes and embedded controls that would help to drive purchasing behaviours and compliance.

We helped transform a desk-based workforce into a digital army

We were invited by a crucial and integral public service department that serves our local community to design and develop a new target operating model for the 21st century that would ultimately achieve a £1m saving in their 2019 budget.

We helped transform the way patients in the community are cared for

Jersey’s medical practitioners faced one of the biggest digital transformations in recent years with the introduction of a record sharing service that would totally change the way in which patients’ records were shared, created and stored.

Launched an app to keep Jersey beautiful

We were invited by a public services department to implement a digital solution to enable the public to report road and traffic information to the government electronically via a smartphone app or the website.

We delivered an e-enabled procurement system implementation

The public service department was looking to obtain greater value from the procurement activities through improved purchasing efficiencies and savings from utilising economies of scale, rationalisation and aggregation of spend.

Creating a winning strategy for the 'tell us once' project

Our Principal Consultants devised a business case and supporting strategy for a public service department that led to the mobilisation of a programme that included the introduction of a project management framework, recruitment into defined programme roles and the prioritisation of projects.

Built the business case for a digital ID solution

Working with a large public service department, we researched and assessed a digital ID solution. Our client was looking to provide a secure and convenient means by which customers can verify and authenticate their identity as they were experiencing an increasing volume and complexity of services moving online, and the sensitivity (and therefore risk) of customer data became paramount.