Marbral Advisory is a leading change management and project management specialist consultancy based in Jersey, Guernsey, Isle of Man, the UK and Europe. Offering change and advisory services, e-Learning and training courses to help clients plan, lead, drive and embed change in their organisation.

All in Governance

May 7

May 7 Reviewed a process map to maximise efficiencies

Jo Buchanan

Business Process, Governance

We were invited to review the ways income was coming into the public services and to understand how individual teams and departments were processing and reconciling the revenue.

Jan 8

Jan 8 Built the business case for a digital ID solution

Jo Buchanan

Governance, Business Process, Digital Change

Working with a large public service department, we researched and assessed a digital ID solution. Our client was looking to provide a secure and convenient means by which customers can verify and authenticate their identity as they were experiencing an increasing volume and complexity of services moving online, and the sensitivity (and therefore risk) of customer data became paramount.