Nov 5

Nov 5 We delivered a modern e-enabled web-based system to drive purchasing behaviours

We were invited to deliver a modern e-enabled web-based system that was straightforward to use for requisitioners, with integrated workflow processes and embedded controls that would help to drive purchasing behaviours and compliance.

Sep 3

Sep 3 We helped transform a desk-based workforce into a digital army

Jo Buchanan

Digital Change, Change Management, Target Operating Model

We were invited by a crucial and integral public service department that serves our local community to design and develop a new target operating model for the 21st century that would ultimately achieve a £1m saving in their 2019 budget.

Jun 4

Jun 4 We helped transform the way patients in the community are cared for

Jo Buchanan

Digital Change, Change Management

Jersey’s medical practitioners faced one of the biggest digital transformations in recent years with the introduction of a record sharing service that would totally change the way in which patients’ records were shared, created and stored.

Apr 9

Apr 9 Launched an app to keep Jersey beautiful

Jo Buchanan

Product Launch, Digital Change, Change Management

We were invited by a public services department to implement a digital solution to enable the public to report road and traffic information to the government electronically via a smartphone app or the website.

Apr 6

Apr 6 We delivered an e-enabled procurement system implementation

Jo Buchanan

Digital Change, Business Process

The public service department was looking to obtain greater value from the procurement activities through improved purchasing efficiencies and savings from utilising economies of scale, rationalisation and aggregation of spend.

Mar 5

Mar 5 Creating a winning strategy for the 'tell us once' project

Jo Buchanan

Strategy Development, Change Management, Digital Change

Our Principal Consultants devised a business case and supporting strategy for a public service department that led to the mobilisation of a programme that included the introduction of a project management framework, recruitment into defined programme roles and the prioritisation of projects.

Jan 8

Jan 8 Built the business case for a digital ID solution

Jo Buchanan

Governance, Business Process, Digital Change

Working with a large public service department, we researched and assessed a digital ID solution. Our client was looking to provide a secure and convenient means by which customers can verify and authenticate their identity as they were experiencing an increasing volume and complexity of services moving online, and the sensitivity (and therefore risk) of customer data became paramount.