““Marbral were entirely client focused throughout, and made sure that staff had real opportunities to develop and influence the change work that they were doing.””

— Private Sector Client

For change to be truly effective, organisations must consider how the change affects their employees at an individual level. Change happens only when one person commits to support the change and leads, drives and supports others to follow. In effect, change happens one step at a time.

Marbral offer a variety of change management tools and techniques to support individual, team and organisational change. We help individuals, teams and even organisations culturally cope with change. We support individuals with change management tools and techniques such as psychometrics, personal development, management coaching and also skills-based training in change management, project management and business analysis.

Our aim is to up-skill you to a sufficient level so you can confidently manage change in the future, be that at an individual, team or organisational level. That’s why we have written a variety of short and engaging training sessions to support managers to lead change projects with confidence and to help engage individuals to embrace change.

Call upon expert advice

Enquiry: Change Management

Name

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Dawn Rutherford
Principal Change Architect

Contact Dawn to discuss how Marbral can assist you and your organisation to drive, engage and embed change within your organisation.

Email Dawn

View change management training courses

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Leading others through change

Review the do’s and don’ts of successful change leadership and what you should focus your attention on to successfully lead change within your organisation.

Challenging conversations - how to deal with them

Being able to articulate feedback effectively and promote a feedback culture is a skill. It can open the lines of communication, create mutual understanding and promote transparency. In fact, shining a light on an issue can raise awareness, enable choice and drive effective behaviours.

Coaching others through change

If you lead a team of people, we can show you how to prepare and support others to face change. We will show you how to predict typical reactions and minimise disruption and resistance within teams.

Creating an effective change network

Learn how to build a network of skilled ‘change agents’. Experts in their respective business areas, but equipped with change management tools too.

Embracing change

Aimed at anyone facing change at work. Learn how to minimise negative outcomes by discussing the typical change transition process, and proactively apply planning strategies to create a greater sense of control in a changing environment.

Why is change so challenging?

A short, fun session that will explain why change goes off track, takes longer than anticipated to deliver or even what causes it to fail altogether.

Examples of how we have helped our clients with change management

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A five fold increase in staff, change to systems and new premises. We delivered the project 35% below budget.

With major new regulation coming into force, the client was planning for a significant increase in workload. This initiated a requirement for a five fold increase in staff and a consequential change to systems and operational infrastructure including a fit-for-purpose premises.

We delivered a modern e-enabled web-based system to drive purchasing behaviours

We were invited to deliver a modern e-enabled web-based system that was straightforward to use for requisitioners, with integrated workflow processes and embedded controls that would help to drive purchasing behaviours and compliance.

We helped visualise the 'current state' business architecture of a leading global Bank

We were to design a visual representation of the ‘current state’ business architecture incorporating the different layers of the operating structure of the business, which included people, products and services, technology and data. We then gathered information into a single high-level view, which could be used to support senior level discussions in relation to their Target Operating Model.

We helped transform a desk-based workforce into a digital army

We were invited by a crucial and integral public service department that serves our local community to design and develop a new target operating model for the 21st century that would ultimately achieve a £1m saving in their 2019 budget.

Realise £1M cost savings in the following annual budget

We were invited to design and develop a new target operating model for the 21st century that would ultimately achieve a £1m saving in the clients budget.

We helped transform the way patients in the community are cared for

Jersey’s medical practitioners faced one of the biggest digital transformations in recent years with the introduction of a record sharing service that would totally change the way in which patients’ records were shared, created and stored.

Launched an app to keep Jersey beautiful

We were invited by a public services department to implement a digital solution to enable the public to report road and traffic information to the government electronically via a smartphone app or the website.

Creating a winning strategy for the 'tell us once' project

Our Principal Consultants devised a business case and supporting strategy for a public service department that led to the mobilisation of a programme that included the introduction of a project management framework, recruitment into defined programme roles and the prioritisation of projects.

Developing a PMO for the financial services

We undertook a review off all operational and organisational projects and change initiatives and made recommendations for areas the business could improve upon. Following a review there was also a potential requirement to look at the need to develop a Project Management Office (PMO) and a Head of Change role to ensure that future projects were controlled and a formal governance framework was applied and adopted.